Problem

Project Vault tackled fraud prevention, data security, efficient payment processes, and compliance, ensuring secure and optimized management of vendor data across all Danone entities.

Solution

Danone’s Project Vault has blended data-driven and tech-enabled solutions to secure vendor data, payment processes and permanent auditing to prevent fraud and optimize efficiency across all businesses.

Results

Financial cost avoidance
10 Bn + yearly spend
Vault fraud prevention ensures payment security globally

Results description

Fraud Prevention – Payment security – Efficiency and Scalability – Zero Fraud objective – Global coverage – Permanent Vigilance with V.A.U.L.T. – Vigilant Anti-Fraud Unit Leveraging Technology

Problem

Lack of process standardization across Europe was impacting client service. Insufficient focus on process improvement and scalability was driving down quality and efficiency.

Solution

EBSC introduced a regional Improvement Rangers business club to enhance the organization’s standards, scale best practices and drive competitive advantage across Europe.

Results

Financial

Efficiency saving
$0.5M saving
Impact on the 2024 Financials

Scale

Process improvement
30 projects
Contribution to the European efficiency target

Expansion

Process standardization
30 projects
Contribution to the European efficiency target

Results description

The Improvement Ranges business club governed by EBSC brings together 16 colleagues from 9 European locations to generate 22k hours of efficiency across the region.

Problem

Elevate company products as the leading woodcare brands by highlighting its heritage and quality. Overall objective is to increase sales as well as win market shares within the local markets.

Solution

Creation of well thought targeted marketing campaign, flexible enough to meet EMEA-wide needs and incorporating local requirements without losing wider view.

Results

Financial

Time to market

8 weeks
Total time required to perform end-to-end campaign

Results description

GBS created an end-to-end international marketing campaign package for woodcare paints featuring key elements and strategies for it’s international rollout.

Problem

Activating workforce in Poland in the evolving landscape of Data, Technology, and AI to transform abstract knowledge into real business impact while fostering employee engagement.

Solution

A comprehensive DTAI upskilling initiative that engaged 75% of workforce in Poland and generated over €60 million in project value through more than 80 transformative projects.

Results

People

Upskilling our workforce

Over 70% engagement

Employees are ready for the future challenges that come with AI

Financial

Value for our clients

60 mn EUR unlock

Showing applications of AI on the ground, with clear benefits

Results description

Genpact’s initiative engaged 75% of its workforce and generated over €60 million in value through 80+ projects, enhancing employee engagement and delivering business value to Fortune 500 companies.

Problem

How to prepare society for the digital economy, address the global shortage of digital expertise and the increasing demand for AI skills? How to fulfill the responsibility that rests on tech giant?

Solution

The Intel Digital Readiness Initiative aims to bridge the global digital skills gap and prepare future workforces by providing AI education and resources.

Results

People

Results description

Intel partnered with the government (the Ministry of Economic Development and Technology) and trained teachers and students using its AI curriculum, preparing future AI professionals.

Problem

The key skills shortages in the Polish workforce include teamwork, communication and project management skills. Polish schools do not prioritise project-based learning where these can be developed.

Solution

Through Career Connect JPMorganChase volunteers, together with Zwolnieni z Teorii, provide mentoring and skills development to teams of high school students completing social action projects.

Results

Scale

• Reached < 671k beneficiaries and the comms reached <1.5 mln pp

Satisfaction

• Program rated 4.4/5
• JPMC pride in work up by 78%; 86% teens rated mentors at 4 or 5

Time

• 2 editions completed; 3rd is work in progress

Problem

The questions: How to create the right environment where corporate and employee goals meet? How to maintain & perpetuate this year after year, as those goals change and evolve?

Solution

The answer: A People Strategy embraced not only by senior management, but by employees at all levels, and an inclusive & flexible framework that supports this vision and delivers on the goals.

Results

Scale

• No. of impacted employees: 10000+
• People across silos & geographies impacted by these initiatives

People

• Voice of Employee Indices: 88% / 90% / 88%
• We Take Ownership / We Deliver with Pride / We Succeed Together

Financial

Budget assumption & costs incurred over the past 3 years: 0 USD

Results description

Between July 2022– August 2024 a number of over 120 people-centric initiatives were carried out, impacting 10000+ Citi employees across silos & geographies.

Problem

Boosting Workers’ engagement in hybrid and remote work environments to increase satisfaction, motivation, belonging, productivity, and fun while supporting the development of key areas at Sii.

Solution

Creating a gamification program that motivates Workers to engage in extra activities through a system of virtual and real-life rewards.

Results

Scale

• Number of participants: 50+% workers
• Siimification is the most popular program at Sii

Satisfaction

• 8200 badges –rewards
• Better results of Annual Interviews and GPtW surveys

Financial

• 1600+ new CV
• More efficient recruitment processes and better candidates

Results description

Improved performance in programs rewarded with badges; increased brand visibility via Workers using Siimification gadgets; significant growth in Workers’ motivation, engagement, and satisfaction.

Problem

Create an integrating, inclusive, accessible space that would attract all groups of employees.

Solution

Office move project where all opinions are heard, needs of different groups are considered and key decisions are made together by a diverse team.

Results

Results description

Creation of an integrating collaboration hub that fosters team building and corresponds with modern ways of working.

Problem

Problem

One in six people globally are affected by infertility. This means potentially more than 1,000 individuals suffering from infertility in HSBC Krakow.

Solution

The Fertility Support Programme includes a partial refund of the cost of in vitro fertilisation, flexible working hours and leave for employees who have applied for child adoption, awareness sessions.

Results

• Potential impact: 1,000 employees
• Krakow is the first among HSBC group to support infertility

Results description

A robust programme in place within HSBC Krakow that supports and educates colleagues on infertility, ensuring they have the necessary information and guidance.

Problem

Encouraging open dialogue about diversity and inclusion while breaking down barriers and biases in a way that resonates with a diverse workforce and encourages meaningful participation.

Solution

The campaign led to increased awareness of diversity and inclusion topics, fostering more open conversations and a stronger sense of belonging among employees across various departments.

Results

People

• Participation rate
• Strong employee engagement across diverse teams

Results description

Increased awareness. Broadened understanding of DE&I topics through webinars and events. Cross-departmental engagement. Unified teams across departments. Fostering inclusivity. Strengthened work

Problem

‘Symphony’ addresses inefficiencies in global order fulfillment operations, involving multiple teams and touchpoints, causing delays and customer dissatisfactions.

Solution

‘Symphony’ boosted customer satisfaction, streamlined E2E accountability, reduced handovers, and improve employee engagement by creating a more agile and integrated order fulfillment model.

Results

Results description

We believe that any GBS that suffers from scarcity of ownership and multiple handovers with one E2E process can leverage Symphony program and it’s model to drive break-through improvements.

Problem

Our Direct Sales process was sub-optimal, not leveraging technology and not providing the benefits it should to our markets and their customers. Write-offs were also not at the desired level.

Solution

Full end to end review of our structure, processes, technology & scope to enable Dyson’s global objective and ambition to increase direct sales to 50%. Leveraging automation to absorb 33% more scope.

Results

Results description

Automation as a Cornerstone: Consistent, accurate, and faster financial operations. Financial Control & Governance: Robust, & compliant process Global Expansion: New tailored payment methods.

Problem

Limited online service availability and dependency on in-store visits led to long wait times and dissatisfactory customer experience.

Solution

We launched the Virtual Miele Experience Center, introducing new sales channel, eliminating location dependency and offering premium quality customer service via video calls.

Results

Results description

ROI rose to 23% in 2023, 31% in 2024. VEC’s average order value in 2024 reached 119.32% vs. 100% at MEC. Conversion rates ( % of calls resulting in sale) increased to 18.7% in 2024.

Problem

Implementation of many pan-European projects that require continuous learning, and due to language barriers courses are not accessible to all the colleagues in Marsh O&T Europe.

Solution

Develop scalable training programs that can be applied across multiple countries in the form of AI generated e-learnings that could be easily translated and made available through digital platform.

Results

Results description

We have created 20 courses in 7 languages, saving 2960 hours of training time. This innovation boosts efficiency, engagement, and supports a diverse, global workforce through AI-driven solutions.

Problem

At Moderna GenAI plays a crucial role in supporting corporate functions across a global framework. Our challenge was encouraging employees to integrate AI models into their daily tasks.

Solution

We implemented an educational program to strengthen employees’ knowledge and skills in using AI models, enhancing productivity and operational efficiency in their daily tasks.

Results

Results description

The GenAI Program made all employees fall in love with AI and they now use it in their daily tasks, boosting efficiency, while laying a strong foundation for further innovation within the company.

Problem

Danone on-premises D&A platform kept failing and couldn’t support the business becoming data-driven. Company reached a technology limit and had to move to the cloud for better reliability and growth.

Solution

Danone migrated to the cloud using top-tier technologies to unlock data potential, boosting competitiveness, reliability, and helping the business become a truly data-driven organization.

Results

Results summary

Results have been recognized both internally and externally as best-in-class examples of a successful migration of D&A landscape to the cloud.

Problem

airSlate, a SaaS company recognized as a Unicorn, set out with the primary objective of establishing a top-tier R&D software development center in CEE.

Solution

An outstanding value proposition that stood out in the highly competitive Polish IT market and targeted Wrocław’s vast pool of talented IT specialists served as the cornerstone of growth.

Results

Results summary

The Wrocław office quickly became airSlate’s fastest-growing hub and the key location for global team meetings, with growth driven by the efficiency and quality of its engineers.

Problem

Volvo Cars aims to accelerate the development of software-defined vehicles and enhance in-house software capabilities to meet the growing demand for expertise in electric vehicle technologies.

Solution

Volvo Cars launched a tech hub in Poland as part of its corporate strategy, aiming to attract top talent with the skills needed to drive industry transformation.

Results

Results summary

Tech Hub Poland delivers daily value to Volvo Cars, driving innovation and engagement. With an 85% employee satisfaction score and nearly 200 team members, we create a thriving environment for growth.

Problem

Entering a mature, competitive market of shared service centers, Societe Generale faced limited brand visibility, a war for talent and the need to fill high-value technology & finance roles.

Solution

The bank applied lessons learned from nearshoring centers in other locations, expanded HR, recruitment & EB teams, appointed a seasoned center head and leveraged its long-standing presence in Poland.

Results

Results summary

Achieving 92% of 2024 recruitment goals & filling 100 roles in specialized areas. France & UK project stakeholders endorsed the center’s talent pool, expertise and integration into the global setup.

Problem

The project has contributed to Orange Polska’s CO2 reduction targets. The establishment of the Energy Skills Centre has enabled optimum management of PPAs, including the reduction of energy costs.

Solution

The establishment of the Energy Skills Centre has enabled optimum management of PPAs, including the reduction of energy costs

Results

Results summary

74% of renewable energy in the structure of total consumption. Achieving an electricity price well below market values. Expansion to other Group Companies in Europe.

Problem

Governments policies challenge companies to understand, manage emissions risks effectively. They must measure, track performance, set achievable goals, adapt to evolving climate regulations to succeed.

Solution

A well-designed & implemented GHG inventory system can bring numerous benefits to a company, including identifying cost-effective emission reduction opportunities, improving operational efficiency.

Summary

Results summary

The project helps to check how to cut GHG emissions, enhanced energy efficiency, optimize resources. It builded a ‘green’ culture, ensured compliance, raised awareness, attracted eco-conscious clients

Problem

Intel in Gdansk, the biggest Intel’s R&D Center in Europe, has developed and needed space that will enable creating new technologies in a responsible, inclusive and sustainable way

Solution

Solution was creating IGK6 – a new office building on Intel’s R&D Center in Gdansk that is a home to world-changing technologies. A modern office that built with respect to nature and people.

Summary

Results summary

Intel’s IGK6 is the first office building with the LEEDv4 NC platinum certificate in Poland, and the highest rated building in LEEDv4 New Construction scheme in the country (82 points).